DELIVERY & SHIPPING POLICY
Andrew Stevens Collection delivers products to USA customers. This shipping policy is a part of our Andrew Stevens Collection policy. Before placing an order, customers should take a look at our shipping policy. We only ship all over the United States.
An email confirmation is sent to your email address after placing your order. Please keep this email as proof of your purchase.
We are more than happy to accommodate any delivery instructions added to your order. If you choose to have your order left if you are not at home then the responsibility is yours. Contact to discuss further.
Delivery is between Monday and Friday. Weekend deliveries will only occur if a Courier Service contacts you to make arrangements. This is not undertaken by Andrew Stevens Collection.
OUR SHIPPING & DELIVERY OPTIONS
These shipping and delivery options are only applicable for the United States.
We charge the following fees for shipping:
Our Shipping Fee is totally free. (Free Shipping).
Processing Time or Handling Time: Our Processing Time: 1-2 working days. (Monday-Friday)
Order Cut-off Time: Our order Cut Off Time is 11pm (GMT-08:00) Pacific Standard Time (Los Angeles)
Transit Time: Our Transit or Shipping Standard Time: 2-3 working days. (Monday-Friday)
WHAT CURRENCY DO YOU USE?
We use USD.
It is important to check your delivery immediately upon receipt. If you receive a damaged item please contact our customer service team within 4 days of delivery and please keep the item until advised. If you are asked to return a damaged item, we will pay for the postage. If you receive an incorrect item, PLEASE DO NOT open the item. We will require that the incorrect item is returned in the original packaging and will be at our cost.
PRICES AND PAYMENT
All prices on our website are in USD. Prices are subject to change without notice.
QUESTIONS ABOUT RETURNS?
If you want to read about our returns, please review our Return & Refund Policy.
HOW SHOULD YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: +1 917-362-4106
Address: 17800 Atlantic Blvd, Sunny Isles Beach, FL 33160, United States